Return Policy

Last updated:

Scope

Thefrynnxak provides indoor plant care and houseplant maintenance services in the United States (maintenance visits, styling sessions, and subscription plans) rather than physical goods. This policy explains how we handle cancellations, refunds, and service adjustments for customers in the US, including Florida and other states we serve. Our business is located at 2954 W 84th St #3rd, Hialeah, FL 33018, United States.

Geographic scope

This Return Policy applies to customers who have booked our indoor plant care or houseplant maintenance services within the United States. Refunds and adjustments are processed in accordance with US practices. For questions regarding your subscription or one-time visit in Florida or other US locations, contact us at the address above.

One-time services

If you need to cancel or reschedule a one-time indoor plant care visit or plant styling session in the United States, please contact us as soon as possible. Cancellations made at least 24 hours before the scheduled visit may be eligible for a full refund or rescheduling. Cancellations with less notice may be subject to a fee. This applies to all US service areas, including Florida.

Subscription plans

You may pause or cancel your monthly indoor plant care subscription at any time. Refunds for the current billing period are not provided for partial months; your indoor plant care visits continue until the end of the paid period. If you believe you have been charged in error, contact us at 2954 W 84th St #3rd, Hialeah, FL 33018, United States, and we will work with you to resolve the issue.

Contact

For refund requests or questions about this policy and our indoor plant care services in the United States, contact us at 2954 W 84th St #3rd, Hialeah, FL 33018, United States, or via the details on our contact page.

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